
The Unspoken Parts of Sustainability – Focusing on the Social Pillar
🕒 Time: 3:00–4:00 pm
💻 Location: Online
Join Emily Walker, Event Guru and Chelsea Rolfe, Sustainability Champion, for a practical webinar exploring the often-overlooked social side of sustainability. Drawing on experience from the University of Leeds and large-scale event delivery, they’ll share real insights and actionable steps venues of all sizes can implement immediately.
Key topics include:
• Effective quiet spaces and sensory support
• Understanding visitor needs through registration
• Accessibility: expectations vs lived experience
• Supporting neurodiverse visitors
• Honest communication with organisers
• Community impact and sustainable supplier networks
• Embedding social sustainability into everyday operations
Ideal for venue managers, event teams, and operational staff looking to improve visitor experience and build a more inclusive, people-centred culture.
Speakers:
Emily Walker – Customer Success Manager at Switch
With over 10 years in the events industry, Emily has delivered everything from high-impact conferences to unforgettable awards nights. At Switch, she’s more than a project planner—Emily partners closely with clients to ensure they get maximum value from the platform.
Whether she’s sharing the latest product updates, offering proactive support, or tailoring guidance to fit each organisation’s goals, Emily is known for turning challenges into action plans and making event tech feel less daunting—even for the most traditional teams.
Emily also champions event safety through her work with the Martyn’s Law working group, helping clients and industry peers navigate this essential legislation.
Previously Head of Events at Conference Care, she led live and virtual delivery, managed multi-functional teams, and drove innovation. With deep industry experience and a passion for planning (Disney holidays included) and spending time with her children Edison and Elodie, her love for planning extends far beyond work—it’s a way of life.
Chelsea Rolfe - Conference and Events in Leeds · Assistant Head of Conferences and Events, University of Leeds

