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Councils and Charities
For councils and charities, making community spaces accessible while managing tight resources is a constant balancing act. Whether it’s room hire, parks, sports facilities, or event spaces, each service often comes with its own team, pricing, and booking rules — which can make coordination tricky and time-consuming.
Switch takes the complexity out of the equation. It brings all your spaces and services into one simple online system — making it easier for your teams to manage, and for your community to book.
With digital access, real-time availability, and built-in tools to monitor performance, you can focus on impact and inclusivity, while still keeping operations running smoothly.Unlocking the Potential of Community Spaces with Switch
Manage All Your Spaces in One Place
- Oversee bookings for community centres, meeting rooms, sports facilities, parks, and more — even if they’re managed by different teams.
- Set up flexible availability, custom hire rules, and tailored pricing for each space.
- Apply discounts or special rates for local groups, charities, or recurring users.
- Define booking dependencies (e.g. equipment or staff) and automate post-use processes like invoicing or feedback.
Simple Online Booking for the Public
- Let community members check live availability and book spaces in real-time, 24/7.
- Offer online payments with options for deposits, staged payments, or invoicing.
- Use straightforward booking flows for drop-in sessions, clubs, or local events.
Self-Service Tools for Users
- Enable groups to manage their own bookings, make changes, request equipment or catering, and pay online — reducing admin for your team.
- Let users specify layouts, access needs, or setup preferences through the portal.
Integrated CRM System
- Set up automated, customised email and SMS communications using system templates.
- Send automatic emails for booking confirmations, enquiries, menus, invoices, and follow-ups.
- Apply variable prices and payment terms for different customer groups and manage user permissions.
- Segment customers based on hire type, event, location, and activity, and run targeted promotions.
CRM That Helps You Stay Engaged
- Keep track of regular users, local organisations, and community partners.
- Automate emails for confirmations, changes, and promotions.
- Set different pricing tiers and permissions based on group type (e.g. residents, charities, businesses).
Track Usage and Make Smarter Decisions
- Access real-time dashboards showing space usage, revenue, occupancy, and bookings.
- Run reports to understand what’s working, where demand is growing, and how to allocate resources fairly.
- Share performance insights with internal teams or external partners.
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