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Activities and Appointments
Whether you're running classes, community programmes, fitness sessions, or appointment-based services, Switch gives you the flexibility to offer seamless online booking and effortless coordination — without the admin headache.
For service-based businesses offering everything from appointments to equipment hire, course registration, and attraction tickets, Switch simplifies the booking process by providing live, online availability, instant booking, and secure payment processing. This means fewer manual tasks and less back-and-forth with customers.
By automating deposits, confirmations, customer instructions, and reminders, your team can focus on marketing and delivering exceptional service. With online booking, you'll increase leads and conversion by eliminating delays that come with enquiry responses.
Switch also offers a full suite of self-service tools and automates workflows, allowing you to efficiently manage resource allocation and deliver a profitable, demand-driven service that captures more of your available market.
Switch for Activities & Appointment-Based Services: Simple, Smart Scheduling
Real-Time Booking & Availability
- Let customers book individual sessions, block bookings, or recurring slots online — with up-to-date availability.
- Offer instant booking for public classes, private lessons, or one-to-one appointments, with optional manual confirmation for bespoke services.
Tailored Booking Rules & Pricing
- Set custom availability, minimum notice periods, and cancellation rules for different types of sessions.
- Apply different pricing for public, members, or concession groups, with support for discounts and promotions.
Integrated Payments
- Take payments at the point of booking, offer staged or recurring payments, or allow for pay-on-arrival.
- Automatically issue receipts, confirmations, and payment reminders — keeping things clear for both customers and staff.
Customer Self-Service
- Give customers access to their own dashboard where they can manage upcoming bookings, make changes, cancel, or reschedule — without calling or emailing.
- Enable add-ons like equipment hire, parking, or refreshments as part of the booking journey.
CRM & Communications
- Manage contact information and booking history in one place.
- Send automated confirmations, reminders, and follow-ups by email or SMS — reducing no-shows and keeping customers engaged.
Reporting & Insights
- Track attendance, booking volumes, popular time slots, and customer trends.
- Use real-time dashboards to monitor performance and fine-tune your schedule, pricing, or programme offerings.
Take your planning to the next level
Let us show you how easy venue and event management can be — book a demo today.
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