Academic Institutions
For educational and academic organisations, your primary role will always be the learning and development of your students. However, you have impressive facilities and specialist resources that have appeal and commercial value to the broader business and social community.
Driving valuable engagement from organisations and wider stakeholders is a strategic priority in maintaining your status and funding. Switch PMS and booking software helps you achieve this by seamlessly integrating your academic planning tools with commercial operations and third party suppliers of food and equipment hire services.
Switch enables you to offer customers outside of the school or university a holistic view of resource availability and pricing, in real time, to generate revenue and maximise the potential of your space.
Councils and Charities
For councils and other not for profit community focused organisations Switch helps you offer digital access and online booking for a wide range of services. These could include private hire of meeting and event spaces, community centres, outdoor parks and multiple sports and recreational facilities.
Often different teams are responsible for these facilities and each have multiple rules around hire terms, pricing, availability and dependency on other activities. This can make managing them, let alone maximising their potential, challenging.
Switch solves this by capturing the complexity of your operations and turning them into a more accessible set of digital services for your community. It gives you an easy to manage online system for your teams to be able to review and improve performance.
Conference and Meeting Venues
For dedicated meeting and event venues that can accommodate everything from small, private gatherings to large exhibitions, Switch can help you provide a slick and responsive service which makes working with you as simple and rewarding as possible.
Serving your clients in the business community and social bookers alike, live availability enables real-time booking and online payment. This, coupled with a self service portal gives customers instant access and maximum flexibility.
With easy integration into existing systems and a built in CRM, it allows you to manage bookings, maximise capacity, increase revenue and reduce administration, leaving your team to focus on delivering the best customer experience for your guests.
Theatre & Creative Venues
For theatres and creative venue management, Switch helps you to strike a balance between providing affordable resources to nurture up and coming creative talent, while generating revenue to sustain a commercially viable business.
Switch delivers by enabling arts and cultural venues to offer access to facilities and resources on a customer by customer basis through an online platform. You can manage all your different elements independently in one place.
It lets you support your artistic community with performance and studio space, while increasing income from the public for room hire, box office and ticket sales and food and drink services. Plus, Switch provides customisable reporting for each different part of the business to keep your objectives on track and your priorities in the right order.
Appointment & Hire Services
For service businesses offering everything from appointments to equipment hire, course registration and attraction tickets, providing live, online availability, booking and payment processing simplifies sales and removes unnecessary admin from managing customers.
Taking deposits and automating confirmation communications, customer instructions and reminders lets your team concentrate on marketing and service delivery; and offering online booking increases leads and conversion by removing reliance on enquiry responses.
Switch provides a full suite of customer self-service tools and automates simple workflows so that you can manage resource allocation and provide a profitable, demand based service that captures as much of your available market as possible.
Switch on the potential of your space.
Who we are At Dispace, we are committed to maintaining the trust and confidence of visitors to our web site. In particular, we want you to know that Dispace is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Notice, we’ve provided lots of information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a cuppa and read on. We want to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data is being used lawfully. We take our responsibilities under Data Protection Act, and GDPR, very seriously and we want to comply with the spirit and the letter of the guidance provided by the Information Commissioners Office You can find information about ICO at their website https://ico.org.uk/ The law requires us to determine how we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data. Information we process because we have a contractual obligation with you When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. • We may use it in order to: • verify your identity for security purposes • sell products to you • provide you with our services • provide you with suggestions and advice on products, services and how to obtain the most from using our website We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. Information we process with your consent Where there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us at hello@dispace.co Information we process because we have a legal obligation We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. This can include your personal information. Website usage information We may use software embedded in our website (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. We do not associate such information with an identifiable person. Types of data we collect Website Cookies Cookies are small text files stored on your device when you access most websites on the internet. www.workssocial.co uses cookies in order to make the website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the site is used so that we can make sure it is as up to date, relevant and error free as we can. Further information about the types of cookies that are used on the site is set out below. Using the site means you agree to our use of cookies. You can choose to restrict or block cookies set on the site through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings. However, please be aware that restricting or blocking cookies set on the site may impact the functionality or performance of the site, or prevent you from using certain services provided through the site. It will also affect our ability to update the site to cater for user preferences and improve performance. Below is an overview of the cookies we use: Strictly Necessary Strictly necessary cookies are essential for the use of the features and services on the site. Accepting these cookies is a condition of using the site. If you block these cookies we cannot guarantee access to the services provided through the site or be sure how the website will perform during your visit. We use these cookies to: • Remember services added to a shopping basket • Remember selections or information you have entered when you navigate to different pages during your session on the site • Identify you as being logged in to the site • Retain information on email forms Performance Performance cookies collect information about how the site is used so that we can improve the site. All information collected by these cookies is aggregated and therefore anonymous. Accepting these cookies is not a condition of using the site. If you block these cookies we cannot be sure how the website will perform during your visit. We use these cookies to: • Provide statistics on how the site is used • Help us improve the site by measuring any errors that occur • Test the site design and operability Functional Functional cookies allow the site to remember choices you make such as your user name, log in details or language preferences, and any customisations you make to pages on the site during your visit. Accepting these cookies is not a condition of using the site. If you block these cookies certain features and services may be affected and we cannot be sure how the site will perform during your visit. We use these cookies to: • Show you when you're logged in to the site • Provide individual services, such as watching a video or commenting Targeting Such cookies are used to enhance your experience of the site. They collect information about your browsing habits in order to make advertising more relevant to you and your interests. Such information is linked to site functionality provided by other websites, and may be shared with other organisations in accordance with our privacy policy. We do not currently use this type of cookie. Google Analytics When someone visits switch.dispace.co we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Wifi When you use Dispace we may collect the following data to help monitor and improve our service: a) your device; b) the volume of data which you use; c) your usage by access time, frequency and location. Mailing Lists As part of the registration process to receive Dispace updates, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. Third Parties We may share anonymised personal information with affiliates of Dispace but they can’t contact you unless you give them you details separately. Complaining When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify anyone. Use of site by children We do not market to children, nor do we sell products or services for purchase by children. Disclosure to Government and their agencies We may be required to give information to legal authorities if they request, or if they have the proper authorisation. Retention and Review or update or remove personally identifiable information We keep your personal data only for as long as required by us to provide the services you have requested, comply with the law or to support a claim in court. You may review or update the information that we hold about you, or if you wish, request the removal of any information about you from our website. To do this please contact us at hello@dispace.co Changes to this Privacy Notice This policy was last reviewed on 15th April 2021, it will be reviewed again on 4th July 2021.