Switch Features

Switch has been developed with you and your customer in mind.  It simplifies processes for your team and gives your customers an easier way of booking and planning their visit with you.  In these challenging times it brings rigour to your record keeping and helps you communicate consistently and effectively with your guests.

Short video demos of all of the Switch features - like our new customer portal below - can be found on our YouTube channel.

Covid-19 Safety

Robust system of record to help you operate safely and build customer confidence.

  • Workflow to manage cleaning activity

  • E-cleaning records for audit purposes

  • Pre-registration of all guests

  • E-sign guest policies

  • Safe food and equipment packages

  • Electronic guest check-in on arrival

  • Email and SMS hygiene nudges during visits

Customer Portal

Event planning portal so guests can tailor their experience and take action.

  • Pre-order food and equipment

  • Manage guest lists

  • Amend booking particulars

  • Make payments

  • Organise 3rd party suppliers

  • Confirm room layouts and setup

  • Message the events team

Resource Management

All your resources in one place, capturing the particulars of every service.

  • Rooms, food, equipment, parking

  • Availability periods and durations

  • Rate cards, discounts and promotions

  • Minimum quantities, minimum orders

  • Payment and cancellation terms

  • Dependencies with other resources

  • Managed through central calendar

Online booking tools

Real-time booking and online payments for your customers through your website.

  • Make less complex services available for instant booking

  • Room hire, food packages, equipment hire and parking

  • Venue tours and events

  • Availability and pricing based on system rules and data

  • Option to retain manual confirmation of bookings for control

  • Discount codes with customer level validation

CRM

Engaged and informed dialogue and interaction with customers.

  • Email and SMS comms with system templates and automation

  • Segment customers based on type and activity

  • Run targeted promotions

  • Capture insights from reports

  • Apply different prices and payment terms for customer groups

  • Manage company level permissions for clients

Performance Management

Real-time performance insights with configurable reports.

  • Dashboard view capturing key data like revenue, booking conversion and occupancy

  • Full budget management defined against the metrics that are important to you

  • Reporting suite to view, print and share how things are going

  • YouTube
  • Twitter
  • LinkedIn Social Icon

Dispace is a registered company in England
Company number:11454201
hello@dispace.co